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Home : Support : FAQ
Frequently Asked Questions
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Answers
How do I use Corel Draw's clipart? Most of Corel Draw's clipart is created for printing, not plotting. When viewed in wire frame mode you will notice lines cut across objects. If the design has any custom outline thickness, you will notice that in wire frame mode there is no vector data (lines) on both sides of the thickened line. If the image has any gradient fills, they should be removed completely. Or better yet, we reccommend you change the steps in the export dialog from 128 (default) to 2 minimum. Bottom line is check it in wire frame mode first in Corel Draw. If you want to cut what you see, then go ahead and export as EPS. Once you bring it into Sign Wizard you can then modify it, size it up and plot it. Back to top What is the best way to move a design between the Wizard and Corel Draw?The best import/export filter to use when moving files between the Wizard and Corel Draw is EPS. Corel Draw has two import filters that accept EPS files – Encapsulated PostScript and PostScript Interpreted. Be sure to use the PostScript Interpreted import filter whenever you import an EPS file created in the Wizard. There are several other vector file formats that can be used with Corel. However, DXF is not recommended because Corel uses Bezier curves to define all curved shapes and breaks all arcs in a DXF file into short straight lines (chords). Back to top What settings should I use in the Export Bitmap Image dialog box?When you export a design from the Wizard using one of the bitmap data formats (JPG, PCX, TIF, etc.) you can specify the Dots/Inch, Width (or Height) in pixels, and the Bits per Pixel. The Dots/Inch value is multiplied by the width and height of the image to come up with the Pixels Wide and Pixels High values – so these setting are interdependent. For example, if an image is 10 inches wide by 5 inches high and the Dots/Inch setting is 100, the Pixels Wide value will be 1000 and the Pixels High value will be 500. If you change any one of these three settings, the other two will automatically be changed to the corresponding value. An important consideration these days in creating and e-mailing bitmap images to customers for their approval is balancing the resolution of the file with the need to have the file small enough to send by e-mail. The usual limit is 3 MB, but some are even smaller. Any e-mail attachment larger than 3MB is usually returned to the sender with the comment that it exceeded the maximum file size. The estimated file size in the Export Bitmap Image dialog box is very approximate – especially for JPG and similar formats that automatically compress the file to give a small file size but maintain the quality of the image. If you will be e-mailing the file, it’s a good idea to always check the file size to be sure it’s less than the limit of your e-mail service before sending it. Back to top Why does a design comes into other graphic design programs very chunky when I import a bitmap file created in the Wizard?The design was probably exported with resolution settings that were too low in the Export Bitmap Image dialog box. When a bitmap file is exported from the Wizard, the resolution can be adjusted to meet the intended use of the image. If the image is to be sent with an e-mail message and the intent is for the complete image is to be displayed with the e-mail, then a low resolution is required (e.g. 600 pixels wide by 300 pixels high). If the image is to be enlarged and printed on a wide format printer or if the image will be vectorized (converted to a vector image), then the resolution should be much higher (e.g. 6000 pixels wide by 300 pixels wide). However, this high resolution image, depending on how much detail it contains, may be too big to send by e-mail. Back to top What is the difference between an LYT file and an LSS file?In all versions of the Wizard prior to 5.0, two files were created whenever a design was saved as a layout. The vector data containing everything needed to produce the design was saved in a *.LYT file and a low resolution bitmap (preview or snapshot) image of the design was saved as a *.LSS file. Both the LYT file and the LSS file are updated whenever the design is modified and re-saved to reflect the most recent version of the design. In all the 5.0 and later versions, the vector data and the bitmap image are both included in the *.LYT file. Whenever you send a Wizard design to another company that has a copy of the Wizard or to Aries Graphics to resolve a technical problem, the file you should send is the LYT file not the LSS file. Back to top Why can’t I open this file? I get an error message that says, "File version 54 is not supported. This file is either corrupt or an older unsupported version."As new features are introduced in new versions of a software package, there are occasions when the files created in a later version cannot be opened in the older version – usually because of incompatibilities in data structures. This is the case with 5.0 and 4.1 and earlier versions. If it is necessary to create a layout file in 5.0 or 5.1 and then open it in the 4.1 (or earlier) versions, it is necessary to save it in the later version using the Wizard 4 Layout format in the Save as Type box. There may be other situations where this same error message will appear due to file compatibility conflicts. For assistance in working around this kind of conflict, contact Aries Graphics technical support at support@aries-graphics.com. Back to top
What is the best way to move a design between the Wizard and Corel Draw?The best import/export filter to use when moving files between the Wizard and Corel Draw is EPS. Corel Draw has two import filters that accept EPS files – Encapsulated PostScript and PostScript Interpreted. Be sure to use the PostScript Interpreted import filter whenever you import an EPS file created in the Wizard. There are several other vector file formats that can be used with Corel. However, DXF is not recommended because Corel uses Bezier curves to define all curved shapes and breaks all arcs in a DXF file into short straight lines (chords). Back to top What settings should I use in the Export Bitmap Image dialog box?When you export a design from the Wizard using one of the bitmap data formats (JPG, PCX, TIF, etc.) you can specify the Dots/Inch, Width (or Height) in pixels, and the Bits per Pixel. The Dots/Inch value is multiplied by the width and height of the image to come up with the Pixels Wide and Pixels High values – so these setting are interdependent. For example, if an image is 10 inches wide by 5 inches high and the Dots/Inch setting is 100, the Pixels Wide value will be 1000 and the Pixels High value will be 500. If you change any one of these three settings, the other two will automatically be changed to the corresponding value. An important consideration these days in creating and e-mailing bitmap images to customers for their approval is balancing the resolution of the file with the need to have the file small enough to send by e-mail. The usual limit is 3 MB, but some are even smaller. Any e-mail attachment larger than 3MB is usually returned to the sender with the comment that it exceeded the maximum file size. The estimated file size in the Export Bitmap Image dialog box is very approximate – especially for JPG and similar formats that automatically compress the file to give a small file size but maintain the quality of the image. If you will be e-mailing the file, it’s a good idea to always check the file size to be sure it’s less than the limit of your e-mail service before sending it. Back to top Why does a design comes into other graphic design programs very chunky when I import a bitmap file created in the Wizard?The design was probably exported with resolution settings that were too low in the Export Bitmap Image dialog box. When a bitmap file is exported from the Wizard, the resolution can be adjusted to meet the intended use of the image. If the image is to be sent with an e-mail message and the intent is for the complete image is to be displayed with the e-mail, then a low resolution is required (e.g. 600 pixels wide by 300 pixels high). If the image is to be enlarged and printed on a wide format printer or if the image will be vectorized (converted to a vector image), then the resolution should be much higher (e.g. 6000 pixels wide by 300 pixels wide). However, this high resolution image, depending on how much detail it contains, may be too big to send by e-mail. Back to top What is the difference between an LYT file and an LSS file?In all versions of the Wizard prior to 5.0, two files were created whenever a design was saved as a layout. The vector data containing everything needed to produce the design was saved in a *.LYT file and a low resolution bitmap (preview or snapshot) image of the design was saved as a *.LSS file. Both the LYT file and the LSS file are updated whenever the design is modified and re-saved to reflect the most recent version of the design. In all the 5.0 and later versions, the vector data and the bitmap image are both included in the *.LYT file. Whenever you send a Wizard design to another company that has a copy of the Wizard or to Aries Graphics to resolve a technical problem, the file you should send is the LYT file not the LSS file. Back to top Why can’t I open this file? I get an error message that says, "File version 54 is not supported. This file is either corrupt or an older unsupported version."As new features are introduced in new versions of a software package, there are occasions when the files created in a later version cannot be opened in the older version – usually because of incompatibilities in data structures. This is the case with 5.0 and 4.1 and earlier versions. If it is necessary to create a layout file in 5.0 or 5.1 and then open it in the 4.1 (or earlier) versions, it is necessary to save it in the later version using the Wizard 4 Layout format in the Save as Type box. There may be other situations where this same error message will appear due to file compatibility conflicts. For assistance in working around this kind of conflict, contact Aries Graphics technical support at support@aries-graphics.com. Back to top
What settings should I use in the Export Bitmap Image dialog box?When you export a design from the Wizard using one of the bitmap data formats (JPG, PCX, TIF, etc.) you can specify the Dots/Inch, Width (or Height) in pixels, and the Bits per Pixel. The Dots/Inch value is multiplied by the width and height of the image to come up with the Pixels Wide and Pixels High values – so these setting are interdependent. For example, if an image is 10 inches wide by 5 inches high and the Dots/Inch setting is 100, the Pixels Wide value will be 1000 and the Pixels High value will be 500. If you change any one of these three settings, the other two will automatically be changed to the corresponding value. An important consideration these days in creating and e-mailing bitmap images to customers for their approval is balancing the resolution of the file with the need to have the file small enough to send by e-mail. The usual limit is 3 MB, but some are even smaller. Any e-mail attachment larger than 3MB is usually returned to the sender with the comment that it exceeded the maximum file size. The estimated file size in the Export Bitmap Image dialog box is very approximate – especially for JPG and similar formats that automatically compress the file to give a small file size but maintain the quality of the image. If you will be e-mailing the file, it’s a good idea to always check the file size to be sure it’s less than the limit of your e-mail service before sending it. Back to top Why does a design comes into other graphic design programs very chunky when I import a bitmap file created in the Wizard?The design was probably exported with resolution settings that were too low in the Export Bitmap Image dialog box. When a bitmap file is exported from the Wizard, the resolution can be adjusted to meet the intended use of the image. If the image is to be sent with an e-mail message and the intent is for the complete image is to be displayed with the e-mail, then a low resolution is required (e.g. 600 pixels wide by 300 pixels high). If the image is to be enlarged and printed on a wide format printer or if the image will be vectorized (converted to a vector image), then the resolution should be much higher (e.g. 6000 pixels wide by 300 pixels wide). However, this high resolution image, depending on how much detail it contains, may be too big to send by e-mail. Back to top What is the difference between an LYT file and an LSS file?In all versions of the Wizard prior to 5.0, two files were created whenever a design was saved as a layout. The vector data containing everything needed to produce the design was saved in a *.LYT file and a low resolution bitmap (preview or snapshot) image of the design was saved as a *.LSS file. Both the LYT file and the LSS file are updated whenever the design is modified and re-saved to reflect the most recent version of the design. In all the 5.0 and later versions, the vector data and the bitmap image are both included in the *.LYT file. Whenever you send a Wizard design to another company that has a copy of the Wizard or to Aries Graphics to resolve a technical problem, the file you should send is the LYT file not the LSS file. Back to top Why can’t I open this file? I get an error message that says, "File version 54 is not supported. This file is either corrupt or an older unsupported version."As new features are introduced in new versions of a software package, there are occasions when the files created in a later version cannot be opened in the older version – usually because of incompatibilities in data structures. This is the case with 5.0 and 4.1 and earlier versions. If it is necessary to create a layout file in 5.0 or 5.1 and then open it in the 4.1 (or earlier) versions, it is necessary to save it in the later version using the Wizard 4 Layout format in the Save as Type box. There may be other situations where this same error message will appear due to file compatibility conflicts. For assistance in working around this kind of conflict, contact Aries Graphics technical support at support@aries-graphics.com. Back to top
Why does a design comes into other graphic design programs very chunky when I import a bitmap file created in the Wizard?The design was probably exported with resolution settings that were too low in the Export Bitmap Image dialog box. When a bitmap file is exported from the Wizard, the resolution can be adjusted to meet the intended use of the image. If the image is to be sent with an e-mail message and the intent is for the complete image is to be displayed with the e-mail, then a low resolution is required (e.g. 600 pixels wide by 300 pixels high). If the image is to be enlarged and printed on a wide format printer or if the image will be vectorized (converted to a vector image), then the resolution should be much higher (e.g. 6000 pixels wide by 300 pixels wide). However, this high resolution image, depending on how much detail it contains, may be too big to send by e-mail. Back to top What is the difference between an LYT file and an LSS file?In all versions of the Wizard prior to 5.0, two files were created whenever a design was saved as a layout. The vector data containing everything needed to produce the design was saved in a *.LYT file and a low resolution bitmap (preview or snapshot) image of the design was saved as a *.LSS file. Both the LYT file and the LSS file are updated whenever the design is modified and re-saved to reflect the most recent version of the design. In all the 5.0 and later versions, the vector data and the bitmap image are both included in the *.LYT file. Whenever you send a Wizard design to another company that has a copy of the Wizard or to Aries Graphics to resolve a technical problem, the file you should send is the LYT file not the LSS file. Back to top Why can’t I open this file? I get an error message that says, "File version 54 is not supported. This file is either corrupt or an older unsupported version."As new features are introduced in new versions of a software package, there are occasions when the files created in a later version cannot be opened in the older version – usually because of incompatibilities in data structures. This is the case with 5.0 and 4.1 and earlier versions. If it is necessary to create a layout file in 5.0 or 5.1 and then open it in the 4.1 (or earlier) versions, it is necessary to save it in the later version using the Wizard 4 Layout format in the Save as Type box. There may be other situations where this same error message will appear due to file compatibility conflicts. For assistance in working around this kind of conflict, contact Aries Graphics technical support at support@aries-graphics.com. Back to top
What is the difference between an LYT file and an LSS file?In all versions of the Wizard prior to 5.0, two files were created whenever a design was saved as a layout. The vector data containing everything needed to produce the design was saved in a *.LYT file and a low resolution bitmap (preview or snapshot) image of the design was saved as a *.LSS file. Both the LYT file and the LSS file are updated whenever the design is modified and re-saved to reflect the most recent version of the design. In all the 5.0 and later versions, the vector data and the bitmap image are both included in the *.LYT file. Whenever you send a Wizard design to another company that has a copy of the Wizard or to Aries Graphics to resolve a technical problem, the file you should send is the LYT file not the LSS file. Back to top Why can’t I open this file? I get an error message that says, "File version 54 is not supported. This file is either corrupt or an older unsupported version."As new features are introduced in new versions of a software package, there are occasions when the files created in a later version cannot be opened in the older version – usually because of incompatibilities in data structures. This is the case with 5.0 and 4.1 and earlier versions. If it is necessary to create a layout file in 5.0 or 5.1 and then open it in the 4.1 (or earlier) versions, it is necessary to save it in the later version using the Wizard 4 Layout format in the Save as Type box. There may be other situations where this same error message will appear due to file compatibility conflicts. For assistance in working around this kind of conflict, contact Aries Graphics technical support at support@aries-graphics.com. Back to top
Why can’t I open this file? I get an error message that says, "File version 54 is not supported. This file is either corrupt or an older unsupported version."As new features are introduced in new versions of a software package, there are occasions when the files created in a later version cannot be opened in the older version – usually because of incompatibilities in data structures. This is the case with 5.0 and 4.1 and earlier versions. If it is necessary to create a layout file in 5.0 or 5.1 and then open it in the 4.1 (or earlier) versions, it is necessary to save it in the later version using the Wizard 4 Layout format in the Save as Type box. There may be other situations where this same error message will appear due to file compatibility conflicts. For assistance in working around this kind of conflict, contact Aries Graphics technical support at support@aries-graphics.com. Back to top
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